Workshops for your employees at all levels.

Your Problems

  • Low Employee Morale ?
  • Conflicts in Teams and Groups ?
  • Irate Customers ?
  • Low Sales ?

Our Interventions

  • Concepts of Transactional Analysis (TA) and Johari Window effectively applied to most of your Pain Areas. √
  • Understanding self and others using the effective P-A-C Model. √
  • Working in Teams and Groups effectively by understanding “EGO STATES”. √
  • Being a “I am OK – You are OK” Employee. √

Transactional Analysis (TA) - An Effective and fun filled Psychological Intervention for all age groups.

Dear Mr. Hegde, Thankyou for a great workshop. The team truly enjoyed it. The program itself was a right mix of theory and practical. I am confident this program will put our team on the journey towards excellence in Customer Relations.
Derryl Dias
Parker Hannifin India Pvt. Ltd.
5/5

Some of our Interventions that your employees would love.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

– Sam Walton

 

 

♥ Customers are everyone’s business.

♥ Being customer centric is the heart of CRM.

♥ Keep your customers happy for a lifetime.

♥ Only Happy Customers are Loyal to you.

Define your Customer Happiness Index and let your employees measure their achievements on it.

This is a must workshop for all your employees. We have achieved several milestones by including this Workshop during the employee induction programme. Try it out!!!

 

T – Together

E – Everyone

A – Achieves

M – More

 

Need we say more….

This Workshop is fun oriented with ice breaker games and themes for bringing out team spirit. But not to miss out on the TA intervention that underlies it.

Delegation is an art. Delegation is a well defined process. Delegation is Success that can be measured.

Delegate and be happy!!!

The secrets of delegation unleashed!!!

 

A Must Workshop for frontline managers and supervisors.

What they don’t teach you at any B-School!!!

 

What this workshop covers:

  • The Art of Delegation.

  • Common mistakes supervisors make while delegating.

  • Creating a invisible boundary while delegating your tasks.

  • Measure your and your subordinates productivity and performance using metrics. What gets measured gets managed!!!

  • Delegate and be Happy!!!

The most loved intervention by most sales persons!!!

This intervention hits their hearts almost immediately. Make the most of your sales team. Keep them smiling and that is contagious!!! 

Areas Covered:

  • Know Your Customer (KYC) – Make your Sales team KYC Compliant.

  • Love Your Customers (LYC) – Loving is Caring.

  • How to get your Customers to say “Yes”.

  • Relationship Marketing.

  • How to say “No” to your Customer.

All the above Workshops are conducted for full days (5 hours per day) for 1 - 2 days as per your requirements. Facilitated by Dr. Sandeep Hegde.

Your Investment per Workshop is Rs.75,000/- per day of 5 hours duration for 20 participants.